Reviews

Anthony O'Grady

27-Jun-2018

Customer rating:

Nice hotel located just a short ride into Derry city. Staff was very friendly and attentive. Rooms are large. We had very good dinner in the restaurant and had made to order breakfast in the same location the next morn. Service was very good. Would stay again and recommend it to others. Good value.
MARIA DEVLIN

11-Mar-2018

Customer rating:

Staff very friendly beautiful hotel and food beautiful....had a wonderful stay thankyou Maria
Hotel guest

11-Feb-2018

Customer rating:

Lovely stay at the Waterfoot hotel, staff extremely helpful.
Graham Mitchell

11-Feb-2018

Customer rating:

Excellent staff and well looked after during our weekend stay
Hotel guest

25-Jan-2018

Customer rating:

Nice hotel food was particularly good with lots of options for dinner and very generous portions. Constructive feedback would be to have more healthy options for breakfast for example fruit and yoghurt. Would definitely stay again if ever in Derry.

Hotel guest

6-Nov-2017

Customer rating:

I stayed on Sunday 29th October, we went into the snug bar before leaving to go into town, there was one member of staff working that night he was extremely helpful and advised us of options of things to visit in town he also phoned us a local taxi
Barbara Kesson

28-Oct-2017

Customer rating:

Last minute stay at the Waterfoot as my daughter had an early morning dance competition nearby. Our ground floor room was a good size and very clean and comfortable. Best of all it was extremely quiet. We enjoyed a lovely dinner in the hotel bar. There seemed to be quite a few locals who just came in for food which was a good sign. After a great nights sleep we went for breakfast. The hotel helpfully opened breakfast a half hour early to accommodate all the dancers which was great. Buffet breakfast was fine but didn't have a great choice. We would have liked to have had some fresh fruit and pastries and also soda and potato bread. Hiwever that said, perhaps these were available once the actual breakfast time came around. Check in and out was quick and efficient. I would definitely stay again if in the area.
Laura Linton

22-Oct-2017

Customer rating:

What a fantastic hotel cannot recommend this hotel enough. My partner and I had a great time and the little snug bar is powerful and staff are great . Cocktails are the best!!
Kathleen Smyth

6-Aug-2017

Customer rating:

A last minute break turned into a lovely weekend top class clean rooms and friendly services food was fresh an good restaurant was great only problem was music was too loud at dinner an breakfast the young staff must have control over this but would not stop us going back
Hotel guest

13-Jul-2017

Customer rating:

Everything was satisfactory, just the shower water was very hot and hard to adjust otherwise
Hotel guest

22-Jun-2017

Customer rating:

We enjoyed our recent stay at the hotel. The room was very clean, quiet and comfortable, the staff were all courteous, helpful and friendly, I would certainly recommend the hotel.
Hotel guest

17-Jun-2017

Customer rating:

This was my first stay at the hotel and would definitely return. Mine was a working stay over. The staff were excellent and extremely helpful, booking me a taxi to my meeting in the City. I choose to stay here rather than negotiate the city traffic and found the hotel was very close to the city Which was easily got to by taxi. My room was very clean, tidy and up to date as were all the facilities. I ate in the restaurant in the evening and at lunchtime and both times the food and service were excellent. The breakfast was carvery style and there was a good choice.
Hotel guest

9-Apr-2017

Customer rating:

Lovely wedding great food and service was very good
Hotel guest

25-Mar-2017

Customer rating:

Fantastic staff, lovely hotel.
Hotel guest

21-Mar-2017

Customer rating:

Staff very friendly and helpful. Room clean and comfortable. A lovely visit. I will stay again. Many thanks
Marie Tierney

20-Feb-2017

Customer rating:

Lovely room. Amazing staff.
Hotel guest

16-Jan-2017

Customer rating:

Very enjoyable stay with very good food and excellent service from the staff
Katrina Armstrong

15-Jan-2017

Customer rating:

Lovely hotel. Staff extremely pleasant and very helpful. 2 bars were comfortable and the food was great. Would definitely recommend
Patricia Brennan

5-Dec-2016

Customer rating:

Excellent hotel and excellent food many thanx
Finuala Rafferty

4-Dec-2016

Customer rating:

Lovely hotel with very pleasant mannerly staff. Any requests made by us were carried out quickly and efficiently would definately staff here again.
Ryan McGeehan

2-Nov-2016

Customer rating:

We had a great time stayin in the hotel. We will definately be back. Everything was top class from Staff, service, the rooms, the pints
GEOFFREY HEWITT

24-Oct-2016

Customer rating:

Due to a misunderstanding on my side was not able to stay in the waterfoot but can I say a big thank you to the receptionist that was on the desk on Saturday 22 October afternoon who was able to sort out accommodation in your sister hotel da divinises her professionalism was great Geoff hewitt
Robert Moore

18-Oct-2016

Customer rating:

Excellent hotel. Reception staff could not have been more helpful. Breakfast was first class and well worth paying for in advance. Other reviews had me a little worried over noise and food quality. However neither was an issue for me. In fact found it to be very laid back and relaxed. Snug bar also nice and special mention to Stevie. Stayed in a few hotels around Derry....this is my favourite and will be back.
John Connolly

17-Oct-2016

Customer rating:

Fantastic staff - great place to stay - we needed to change our room to one with a bath. And it was no problem at all- rooms were very comfortable and I would recommend this big time over the Permier Inn we stayed in the last time we were in Derry - thank you for a great stay
Ann Wood

4-Sep-2016

Customer rating:

Spotlessly clean and very comfortable rooms, lovely fluffy towels , a superbly helpful staff, and nothing was too much trouble. Excellent.
Hotel guest

10-Jun-2016

Customer rating:

The staff were all very friendly and helpful.Our evening meal and breakfast the next day could not have been better with the same friendly staff.
Sviatlana Kirsanava

9-Apr-2016

Customer rating:

Rooms nice and very clean ,helpful and friendly staff .enjoyed our stay definitely would come back.
Hotel guest

5-Apr-2016

Customer rating:

I was greeted very warmly after arriving somewhat late at night. My room was quiet, and the staff very courteous.
Maude Marshall

16-Feb-2016

Customer rating:

We enjoyed our stay at the Waterfront. We had stayed there twice,before and it certainly lived up to our expectations. It was clean,comfortable and welcoming. The staff were very efficient,friendly helpful and professional. Nothing was too much trouble for them . Despite it being a particularly busy evening they accommodated us by organizing a table and meal for us. yes of course we will be back at the Waterfront.
graham millar

11-Dec-2015

Customer rating:

had a good stay at the hotel staff very friendly and rooms very clean have stayed here many occasions and keep going back due to friendly welcome
Ian Tisdale

1-May-2013

Customer rating:

This hotel was a very pleasant surprise for my one night business assignment. The striking entrance/restaurant area, with its lofty lantern roof, slowly changing mood lighting, impressive bar and duplex dining area is an unusually pleasnt environment whether , like me, you were alone, in a couple or a large group. A spacious comfortable room, pleasant food, very reasonable rates and friendly capable staff all added up to an above-average experience for me, so thank you.
Joan Maughan

24-Apr-2013

Customer rating:

I had a really pleasant stay at the Waterfoot Hotel. The room was clean and comfortable, the meal in the restaurant was excellent and the reception staff were particularly helpful as I needed to find the way to a venue in the city and it was my first visit. The cost was reasonable and I would certainly recommend it to others.
Peter O Murchu

3-Mar-2013

Customer rating:

The warmth of the pleasant welcome at reception set the tone for the relaxed atmosphere of the warm Waterfoot Hotel on a cold weekend in February. The food served by a happy smiling staff was delicious. The cleanliness my room, the friendliness in the lounge area and the politeness of the staff left a pleasant impression. Automatic access Internet would be appreciated.
Margaret Morrow

1-Mar-2013

Customer rating:

Staff where very friendly and helpful and food was good.
Hotel guest

1-Mar-2013

Customer rating:

Helpful and friendly staff - lovely room at a good price. I also had a very good meal in the wine bar and again staff there were excellent. Would highly recommend.
Linda Wilson

26-Feb-2013

Customer rating:

It's a really nice place to stay and always very welcoming - the restaurant is good and has a nice atmosphere. Yes, the rooms are a bit on the tired side - especially the bathroom decor but not a big issue.
Hotel guest

17-Feb-2013

Customer rating:

Room was lovely, food in restaurant was fantastic. Just need a hook on bathroom door to hang clothes on when in the shower. Really enjoyed our stay :-)
Hotel guest

16-Feb-2013

Customer rating:

Pleasent spacious room a comfortable bed and free taxi pass was good. Lovely to see young helpfull attractive staff.
Michael Rabbitte

15-Feb-2013

Customer rating:

Stayed twice now. Lovely hotel and staff are extremely friendly and helpful. Rooms quiet and warm.
Christine Morris

13-Feb-2013

Customer rating:

The Hotel Receptionist was extremely helpful when we had a problem with the hire car. The staff generally were very friendly. We had our evening meal in the Snug Bar which was quite busy and jolly, and the food itself was good. Our room was spacious, clean and perfectly acceptable.
Simon Hogan

7-Feb-2013

Customer rating:

Far better than expected & genuinely enjoyed my short stay. Great presentation & very comfortable. Restaurant excellent value.
Hotel guest

4-Feb-2013

Customer rating:

Very nice hotel. Staff are very friendly and helpful.
Hotel guest

31-Jan-2013

Customer rating:

have stayed in the waterfoot before and as usual could not fault the hotel.the staff are a credit to the hotel especially Ashley
Elena Trivelli

19-Jan-2013

Customer rating:

The room was fantastic, spacious, clean, and very comfortable. Staff at the reception were very kind and efficient, always ready to help and go the extra mile. I've tried the restaurant, and the food was very brilliant, great variety and good quality/value. I expected the hotel to be closer to the city centre, as it appeared on the map, but taxi service is very efficient. I would not recommend the hotel if you are looking for a quiet weekend, as they seem to have parties and events going on at weekends. Elena
Hotel guest

8-Jan-2013

Customer rating:

Very good choice staff and food top class.we will defenitely stay here again.
Anthony Sumner

18-Dec-2012

Customer rating:

Enjoyed our stay, room clean, breakfast good and staff friendly
Michael Pomeroy

29-Nov-2012

Customer rating:

Very comfortable hotel, good food and excellent staff
Enid Dougan

25-Nov-2012

Customer rating:

We had a great time the staff excellent and so friendly from Amanda at reception Maria ( Marmalade)and the 2 Leonas in restaurant and Richard making the cocktail Thank you would recommend the Waterfoot .
Olivier Bievre

23-Nov-2012

Customer rating:

Very good value.
Michael McCallum

17-Nov-2012

Customer rating:

What can we say, BRILLIANT