Reviews
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Tina Hughes
14-Sep-2020Customer rating:stay was fabulous room was clean comfortable and roomy. Staff on reception were lovely so helpful and friendly as were the staff in the restaurant food was great. This was my first time staying here definitely won't be my last. Thank you for a wonderful stay.
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Hotel guest
7-Sep-2020Customer rating:Excellent in every way, very friendly staff, food excellent and a nice relaxing atmosphere
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seaneen Mcilwaine
30-Aug-2020Customer rating:Very satisfied place is beautiful well done up from last time we stayed as work was getting done beautiful breakfast nxt morning and staff very friendly n housekeepers r also lovely and do there job to the higest expectation
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Fiona Beard
9-Aug-2020Customer rating:Lovely comfortable rooms with attentive friendly staff. Ate in restaurant which was affordable and had excellent food.
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Hotel guest
8-Aug-2020Customer rating:my wife and i have stayed at the waterfoot quite a few times now.The staff are excellent,friendly andnothing is too much trouble.The food is very good both dinner and breakfast.Rooms are very clean and comfortable plus there is a nice bar inside the property as well.Price is the best in the town.I would recomend this hotel,first class.
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Samuel Mcilwaine
24-Jul-2020Customer rating:The room was of a good standard and clean. Hygiene alos appeared to be of a high standard. Reception staff and restaurant staff were all very friendly, efficient and accomadating, in these times we all need the extra reassurance that proper care is being taken. I would also like to credit the food that was served, very good indeed. We would have no hesitation in returning to the Waterfoot Hotel.
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Ryan Monaghan
17-Mar-2020Customer rating:This was my third time staying here and it’s always been an excellent experience,fantastic value for money and very friendly staff.I also had dinner and breakfast in the bar area and found the staff very helpful and courteous and the food was beautiful and tasty on both occasions.I highly recommended this hotel as I have never had a bad experience staying here.??
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Hotel guest
16-Mar-2020Customer rating:Lovely hotel friendly helpful staff excellent food stayed 2 nights breakfast and evening meals both delicious would definitely recommend
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Hotel guest
12-Mar-2020Customer rating:Excellent location, with great rates. Very high standard with very friendly staff. Will and have already recommended this hotel to others.
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Hotel guest
27-Feb-2020Customer rating:Excellent room, food and staff. Everything you could want for a stay. Convenient to city centre.
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Angela Allen
12-Feb-2020Customer rating:We loved staying here we have stayed in quite alot hotels but this was r favourite staff r so friendly we enjoyed 2 evening dinners which were beautiful so was the breakfast the wine bar is nice and stylish thats were we enjoyed sitting the staff at that bar r amazing always went out of there way to make sure u were ok and had drinks for being very busy will definitely b bk again thanks for a lovely stay and my partner card and chocolates for his birthday that were left in room x
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Hotel guest
10-Jan-2020Customer rating:Stayed here on New Year's Eve and had a wonderful experience. Our dining experience was incredible and the staff were so helpful. Definitely would stay again.
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billy ryan
15-Dec-2019Customer rating:great stay friendly staff clean and food great will be back
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Hotel guest
9-Dec-2019Customer rating:Extremely satisfied great service great room
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Isobell Agnew
9-Dec-2019Customer rating:A lovely hotel with beautiful rooms and very friendly helpful staff
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Hotel guest
28-Nov-2019Customer rating:Very comfortable bed, everything clean, good food and friendly staff.
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Diana Abbott
28-Oct-2019Customer rating:Lovely hotel and staff. Rooms very nice and comfortable and food was great. Would definitely recommend.
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Annmarie Watson
12-Oct-2019Customer rating:The stay was excellent the staff was very friendly an the food and the rooms where 1st class would 100% stay there again and highly recommended the waterfoot
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Kenneth McVie
10-Apr-2019Customer rating:Our stay at the Waterfoot was superb. Really comfortable room, excellent quality dinner and breakfast and lovely staff. We will definitely stay here again! I have also left a positive review on (TripAdviser user name Comet4b)
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Hotel response
Thank you so much for your positive feedback Mr McVie, We look forward to seeing you back again in the future! #TeamWF
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larry keegan
16-Mar-2019Customer rating:I enjoyed my stay at the Waterfoot. Staff friendly, good value for money, excellent facilities. I would stay again.
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Hotel guest
1-Mar-2019Customer rating:Nathalie on reception is an absolute gem, made me feel extremely welcome and very helpful over local places to visit. Bedroom/bathroom very good. The only disappointment was a dreadful "curry" in the snug on the first night. Next time I visit Derry I'll definitely book again.
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Hotel guest
12-Feb-2019Customer rating:Lovely hotel, excellent staff and a fantastic breakfast. If I’m in Derry again, I will choose your Hotel
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Hotel guest
3-Feb-2019Customer rating:We had a fantastic stay at the waterfoot hotel. The rooms are fantastic and well kitted out and the staff were very welcoming and lovely too. Great value for money, we will definitely be back!
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Tanya Doran
2-Feb-2019Customer rating:I have stayed in waterfoot hotel is n numerous occasions ..wow it was looking really beautiful with the new decor ..as usual I couldn't complain about anything ..nice relaxing sleep and always seems very peaceful and quiet which is what I like ..good music in the snug bar with Owen Quigg singing.5 minutes takes you into town for night out ..great location
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Brian Duffy
20-Jan-2019Customer rating:We have stayed a number of times and plan to stay again fantastic staff friendly and helpful great place for a break away
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Hotel guest
23-Dec-2018Customer rating:We had a brilliant stay for the santa sleepover hotel was beautiful food was lovely as were the staff didn't do enough for us
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Derek McKinstry
28-Nov-2018Customer rating:Courteous , helpful staff; beautifully appointed room with great evening meal and breakfast. A very enjoyable stay.
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charlene scott
26-Nov-2018Customer rating:Brilliant stay for my fiance's birthday weekend. Hotel was lovely, could not fault it at all. Every bit of food that we had was gorgeous including the big breakfast! Could not ask for better staff- so friendly and nice. Will definitely be back in the future
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Hotel guest
12-Nov-2018Customer rating:Really enjoyed our stay at the Watercolor hotel, staff very very friendly and helpful, room was very clean, breakfast was delicious and the evening meal deal for residents was great value for money.Would definitely stay here again.
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Stephanie Hoey
23-Sep-2018Customer rating:Very friendly and helpful staff. Restaurant food was delicious and Room was beautifully furnished and comfortable
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Hotel guest
10-Jul-2018Customer rating:Staff were very friendly & helpful, the room was clean & comfortable and the breakfast was very good - overall good value for money.
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Anthony O'Grady
27-Jun-2018Customer rating:Nice hotel located just a short ride into Derry city. Staff was very friendly and attentive. Rooms are large. We had very good dinner in the restaurant and had made to order breakfast in the same location the next morn. Service was very good. Would stay again and recommend it to others. Good value.
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MARIA DEVLIN
11-Mar-2018Customer rating:Staff very friendly beautiful hotel and food beautiful....had a wonderful stay thankyou Maria
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Hotel guest
11-Feb-2018Customer rating:Lovely stay at the Waterfoot hotel, staff extremely helpful.
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Graham Mitchell
11-Feb-2018Customer rating:Excellent staff and well looked after during our weekend stay
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Hotel guest
25-Jan-2018Customer rating:Nice hotel food was particularly good with lots of options for dinner and very generous portions. Constructive feedback would be to have more healthy options for breakfast for example fruit and yoghurt. Would definitely stay again if ever in Derry.
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Hotel guest
6-Nov-2017Customer rating:I stayed on Sunday 29th October, we went into the snug bar before leaving to go into town, there was one member of staff working that night he was extremely helpful and advised us of options of things to visit in town he also phoned us a local taxi
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Barbara Kesson
28-Oct-2017Customer rating:Last minute stay at the Waterfoot as my daughter had an early morning dance competition nearby. Our ground floor room was a good size and very clean and comfortable. Best of all it was extremely quiet. We enjoyed a lovely dinner in the hotel bar. There seemed to be quite a few locals who just came in for food which was a good sign. After a great nights sleep we went for breakfast. The hotel helpfully opened breakfast a half hour early to accommodate all the dancers which was great. Buffet breakfast was fine but didn't have a great choice. We would have liked to have had some fresh fruit and pastries and also soda and potato bread. Hiwever that said, perhaps these were available once the actual breakfast time came around. Check in and out was quick and efficient. I would definitely stay again if in the area.
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Laura Linton
22-Oct-2017Customer rating:What a fantastic hotel cannot recommend this hotel enough. My partner and I had a great time and the little snug bar is powerful and staff are great . Cocktails are the best!!
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Kathleen Smyth
6-Aug-2017Customer rating:A last minute break turned into a lovely weekend top class clean rooms and friendly services food was fresh an good restaurant was great only problem was music was too loud at dinner an breakfast the young staff must have control over this but would not stop us going back
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Hotel guest
13-Jul-2017Customer rating:Everything was satisfactory, just the shower water was very hot and hard to adjust otherwise
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Hotel guest
22-Jun-2017Customer rating:We enjoyed our recent stay at the hotel. The room was very clean, quiet and comfortable, the staff were all courteous, helpful and friendly, I would certainly recommend the hotel.
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Hotel guest
17-Jun-2017Customer rating:This was my first stay at the hotel and would definitely return. Mine was a working stay over. The staff were excellent and extremely helpful, booking me a taxi to my meeting in the City. I choose to stay here rather than negotiate the city traffic and found the hotel was very close to the city Which was easily got to by taxi. My room was very clean, tidy and up to date as were all the facilities. I ate in the restaurant in the evening and at lunchtime and both times the food and service were excellent. The breakfast was carvery style and there was a good choice.
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Hotel guest
9-Apr-2017Customer rating:Lovely wedding great food and service was very good
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Hotel guest
25-Mar-2017Customer rating:Fantastic staff, lovely hotel.
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Hotel guest
21-Mar-2017Customer rating:Staff very friendly and helpful. Room clean and comfortable. A lovely visit. I will stay again. Many thanks
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Marie Tierney
20-Feb-2017Customer rating:Lovely room. Amazing staff.
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Hotel guest
16-Jan-2017Customer rating:Very enjoyable stay with very good food and excellent service from the staff
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Katrina Armstrong
15-Jan-2017Customer rating:Lovely hotel. Staff extremely pleasant and very helpful. 2 bars were comfortable and the food was great. Would definitely recommend
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Patricia Brennan
5-Dec-2016Customer rating:Excellent hotel and excellent food many thanx