Reviews
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Stephanie Hoey
23-Sep-2018Customer rating:Very friendly and helpful staff. Restaurant food was delicious and Room was beautifully furnished and comfortable
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Hotel guest
10-Jul-2018Customer rating:Staff were very friendly & helpful, the room was clean & comfortable and the breakfast was very good - overall good value for money.
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Anthony O'Grady
27-Jun-2018Customer rating:Nice hotel located just a short ride into Derry city. Staff was very friendly and attentive. Rooms are large. We had very good dinner in the restaurant and had made to order breakfast in the same location the next morn. Service was very good. Would stay again and recommend it to others. Good value.
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MARIA DEVLIN
11-Mar-2018Customer rating:Staff very friendly beautiful hotel and food beautiful....had a wonderful stay thankyou Maria
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Hotel guest
11-Feb-2018Customer rating:Lovely stay at the Waterfoot hotel, staff extremely helpful.
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Graham Mitchell
11-Feb-2018Customer rating:Excellent staff and well looked after during our weekend stay
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Hotel guest
25-Jan-2018Customer rating:Nice hotel food was particularly good with lots of options for dinner and very generous portions. Constructive feedback would be to have more healthy options for breakfast for example fruit and yoghurt. Would definitely stay again if ever in Derry.
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Hotel guest
6-Nov-2017Customer rating:I stayed on Sunday 29th October, we went into the snug bar before leaving to go into town, there was one member of staff working that night he was extremely helpful and advised us of options of things to visit in town he also phoned us a local taxi
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Barbara Kesson
28-Oct-2017Customer rating:Last minute stay at the Waterfoot as my daughter had an early morning dance competition nearby. Our ground floor room was a good size and very clean and comfortable. Best of all it was extremely quiet. We enjoyed a lovely dinner in the hotel bar. There seemed to be quite a few locals who just came in for food which was a good sign. After a great nights sleep we went for breakfast. The hotel helpfully opened breakfast a half hour early to accommodate all the dancers which was great. Buffet breakfast was fine but didn't have a great choice. We would have liked to have had some fresh fruit and pastries and also soda and potato bread. Hiwever that said, perhaps these were available once the actual breakfast time came around. Check in and out was quick and efficient. I would definitely stay again if in the area.
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Laura Linton
22-Oct-2017Customer rating:What a fantastic hotel cannot recommend this hotel enough. My partner and I had a great time and the little snug bar is powerful and staff are great . Cocktails are the best!!
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Kathleen Smyth
6-Aug-2017Customer rating:A last minute break turned into a lovely weekend top class clean rooms and friendly services food was fresh an good restaurant was great only problem was music was too loud at dinner an breakfast the young staff must have control over this but would not stop us going back
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Hotel guest
13-Jul-2017Customer rating:Everything was satisfactory, just the shower water was very hot and hard to adjust otherwise
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Hotel guest
22-Jun-2017Customer rating:We enjoyed our recent stay at the hotel. The room was very clean, quiet and comfortable, the staff were all courteous, helpful and friendly, I would certainly recommend the hotel.
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Hotel guest
17-Jun-2017Customer rating:This was my first stay at the hotel and would definitely return. Mine was a working stay over. The staff were excellent and extremely helpful, booking me a taxi to my meeting in the City. I choose to stay here rather than negotiate the city traffic and found the hotel was very close to the city Which was easily got to by taxi. My room was very clean, tidy and up to date as were all the facilities. I ate in the restaurant in the evening and at lunchtime and both times the food and service were excellent. The breakfast was carvery style and there was a good choice.
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Hotel guest
9-Apr-2017Customer rating:Lovely wedding great food and service was very good
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Hotel guest
25-Mar-2017Customer rating:Fantastic staff, lovely hotel.
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Hotel guest
21-Mar-2017Customer rating:Staff very friendly and helpful. Room clean and comfortable. A lovely visit. I will stay again. Many thanks
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Marie Tierney
20-Feb-2017Customer rating:Lovely room. Amazing staff.
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Hotel guest
16-Jan-2017Customer rating:Very enjoyable stay with very good food and excellent service from the staff
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Katrina Armstrong
15-Jan-2017Customer rating:Lovely hotel. Staff extremely pleasant and very helpful. 2 bars were comfortable and the food was great. Would definitely recommend
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Patricia Brennan
5-Dec-2016Customer rating:Excellent hotel and excellent food many thanx
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Finuala Rafferty
4-Dec-2016Customer rating:Lovely hotel with very pleasant mannerly staff. Any requests made by us were carried out quickly and efficiently would definately staff here again.
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Ryan McGeehan
2-Nov-2016Customer rating:We had a great time stayin in the hotel. We will definately be back. Everything was top class from Staff, service, the rooms, the pints
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GEOFFREY HEWITT
24-Oct-2016Customer rating:Due to a misunderstanding on my side was not able to stay in the waterfoot but can I say a big thank you to the receptionist that was on the desk on Saturday 22 October afternoon who was able to sort out accommodation in your sister hotel da divinises her professionalism was great Geoff hewitt
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Robert Moore
18-Oct-2016Customer rating:Excellent hotel. Reception staff could not have been more helpful. Breakfast was first class and well worth paying for in advance. Other reviews had me a little worried over noise and food quality. However neither was an issue for me. In fact found it to be very laid back and relaxed. Snug bar also nice and special mention to Stevie. Stayed in a few hotels around Derry....this is my favourite and will be back.
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John Connolly
17-Oct-2016Customer rating:Fantastic staff - great place to stay - we needed to change our room to one with a bath. And it was no problem at all- rooms were very comfortable and I would recommend this big time over the Permier Inn we stayed in the last time we were in Derry - thank you for a great stay
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Ann Wood
4-Sep-2016Customer rating:Spotlessly clean and very comfortable rooms, lovely fluffy towels , a superbly helpful staff, and nothing was too much trouble. Excellent.
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Hotel guest
10-Jun-2016Customer rating:The staff were all very friendly and helpful.Our evening meal and breakfast the next day could not have been better with the same friendly staff.
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Sviatlana Kirsanava
9-Apr-2016Customer rating:Rooms nice and very clean ,helpful and friendly staff .enjoyed our stay definitely would come back.
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Hotel guest
5-Apr-2016Customer rating:I was greeted very warmly after arriving somewhat late at night. My room was quiet, and the staff very courteous.
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Maude Marshall
16-Feb-2016Customer rating:We enjoyed our stay at the Waterfront. We had stayed there twice,before and it certainly lived up to our expectations. It was clean,comfortable and welcoming. The staff were very efficient,friendly helpful and professional. Nothing was too much trouble for them . Despite it being a particularly busy evening they accommodated us by organizing a table and meal for us. yes of course we will be back at the Waterfront.
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graham millar
11-Dec-2015Customer rating:had a good stay at the hotel staff very friendly and rooms very clean have stayed here many occasions and keep going back due to friendly welcome
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Ian Tisdale
1-May-2013Customer rating:This hotel was a very pleasant surprise for my one night business assignment. The striking entrance/restaurant area, with its lofty lantern roof, slowly changing mood lighting, impressive bar and duplex dining area is an unusually pleasnt environment whether , like me, you were alone, in a couple or a large group. A spacious comfortable room, pleasant food, very reasonable rates and friendly capable staff all added up to an above-average experience for me, so thank you.
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Joan Maughan
24-Apr-2013Customer rating:I had a really pleasant stay at the Waterfoot Hotel. The room was clean and comfortable, the meal in the restaurant was excellent and the reception staff were particularly helpful as I needed to find the way to a venue in the city and it was my first visit. The cost was reasonable and I would certainly recommend it to others.
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Peter O Murchu
3-Mar-2013Customer rating:The warmth of the pleasant welcome at reception set the tone for the relaxed atmosphere of the warm Waterfoot Hotel on a cold weekend in February. The food served by a happy smiling staff was delicious. The cleanliness my room, the friendliness in the lounge area and the politeness of the staff left a pleasant impression. Automatic access Internet would be appreciated.
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Margaret Morrow
1-Mar-2013Customer rating:Staff where very friendly and helpful and food was good.
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Hotel guest
1-Mar-2013Customer rating:Helpful and friendly staff - lovely room at a good price. I also had a very good meal in the wine bar and again staff there were excellent. Would highly recommend.
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Linda Wilson
26-Feb-2013Customer rating:It's a really nice place to stay and always very welcoming - the restaurant is good and has a nice atmosphere. Yes, the rooms are a bit on the tired side - especially the bathroom decor but not a big issue.
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Hotel guest
17-Feb-2013Customer rating:Room was lovely, food in restaurant was fantastic. Just need a hook on bathroom door to hang clothes on when in the shower. Really enjoyed our stay :-)
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Hotel guest
16-Feb-2013Customer rating:Pleasent spacious room a comfortable bed and free taxi pass was good. Lovely to see young helpfull attractive staff.
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Michael Rabbitte
15-Feb-2013Customer rating:Stayed twice now. Lovely hotel and staff are extremely friendly and helpful. Rooms quiet and warm.
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Christine Morris
13-Feb-2013Customer rating:The Hotel Receptionist was extremely helpful when we had a problem with the hire car. The staff generally were very friendly. We had our evening meal in the Snug Bar which was quite busy and jolly, and the food itself was good. Our room was spacious, clean and perfectly acceptable.
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Simon Hogan
7-Feb-2013Customer rating:Far better than expected & genuinely enjoyed my short stay. Great presentation & very comfortable. Restaurant excellent value.
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Hotel guest
4-Feb-2013Customer rating:Very nice hotel. Staff are very friendly and helpful.
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Hotel guest
31-Jan-2013Customer rating:have stayed in the waterfoot before and as usual could not fault the hotel.the staff are a credit to the hotel especially Ashley
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Elena Trivelli
19-Jan-2013Customer rating:The room was fantastic, spacious, clean, and very comfortable. Staff at the reception were very kind and efficient, always ready to help and go the extra mile. I've tried the restaurant, and the food was very brilliant, great variety and good quality/value. I expected the hotel to be closer to the city centre, as it appeared on the map, but taxi service is very efficient. I would not recommend the hotel if you are looking for a quiet weekend, as they seem to have parties and events going on at weekends. Elena
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Hotel guest
8-Jan-2013Customer rating:Very good choice staff and food top class.we will defenitely stay here again.
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Anthony Sumner
18-Dec-2012Customer rating:Enjoyed our stay, room clean, breakfast good and staff friendly
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Michael Pomeroy
29-Nov-2012Customer rating:Very comfortable hotel, good food and excellent staff
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Enid Dougan
25-Nov-2012Customer rating:We had a great time the staff excellent and so friendly from Amanda at reception Maria ( Marmalade)and the 2 Leonas in restaurant and Richard making the cocktail Thank you would recommend the Waterfoot .
